Phound currently has two separate upgrade paths:
- Use Profile icon > Account > Subscriptions for personal Phound plans and add-ons shown inside the app.
- Use the separate Phound Business portal to create or manage a Phound Business account.
Phound Business is not currently activated as an upgrade inside the personal Phound app. If a user asks to upgrade to Business, direct them to the Business portal instead of the in-app Subscriptions page.
Upgrade a Personal Phound Subscription
Use the Subscriptions page only for plans and add-ons that are actually displayed for your personal Phound account. Prices, feature limits, payment methods, and plan names can change.
Before You Upgrade
Confirm:
- The feature you need appears in the selected plan.
- The billing cycle is correct.
- The amount due today and the renewal amount are clear.
- Any add-on you need is included or listed separately.
- You understand when the upgrade takes effect.
See Subscription Plans Overview for the questions to ask when comparing plans.
Complete the Upgrade
- Select your profile icon and open Account.
- Select Subscriptions.
- Select the available plan or add-on you want to review.
- Open its complete feature and limit details.
- Select the billing cycle if Phound offers more than one.
- Review the payment method, taxes, amount due, renewal date, and terms.
- Confirm only after the final summary matches what you expect.
The exact buttons and payment options can depend on the device and subscription provider.
Verify the Result
After checkout:
- Reopen the subscription screen and confirm the plan shown.
- Confirm the feature you upgraded for is now available.
- Save the receipt from the subscription provider.
- If the plan changed but the feature is missing, restart or update Phound before contacting support.
Start Phound Business
Phound Business is a separate service for organizations. It is not currently listed as an in-app upgrade under Account > Subscriptions.
- Open business.phound.app.
- Select Create an account if your organization does not already have a Business account.
- Follow the current Business portal prompts to create or configure the organization.
- Return to the Business portal to manage the Business account.
See Get Started with Phound Business for the current separation between personal subscriptions and Business accounts.
Need Help Before Paying?
If a personal feature is not clearly listed, contact Phound Support before upgrading. Include the current plan, intended plan, device, and feature you need. For Business onboarding, use the Business portal or the contact options shown on the Phound Business page.