{"id":9001,"reference_id":"cBSehhpL","type":"custom","name":"Template - General Business Line","config":"{\"main\":\"d32ba7ec-8abf-4a5d-9628-e2e712fafef8\",\"version\":2,\"environment\":{},\"extensions\":{\"5c146393-7e86-4638-a682-893d97ae408b\":{\"type\":\"dial\",\"name\":\"[Edit] New Customer Voicemail\",\"numbers\":[{\"shared_id\":\"6600a49f-6297-2bcb-d753-25619d68d434\"}],\"intent\":\"voicemail\",\"app_data\":{\"custom_name\":true}},\"17b8c9a1-5dbc-4734-8a04-6defab5f9798\":{\"type\":\"dial\",\"name\":\"[Edit] Existing Customer Voicemail\",\"numbers\":[{\"shared_id\":\"3320e08c-ea2f-3287-9f42-c37215d0cd78\"}],\"intent\":\"voicemail\",\"app_data\":{\"custom_name\":true}},\"0adbd68f-75ce-4171-bd51-a556629713bb\":{\"type\":\"dial\",\"name\":\"[Edit] Main Business Voicemail\",\"numbers\":[{\"shared_id\":\"6600a49f-6297-2bcb-d753-25619d68d434\"}],\"intent\":\"voicemail\",\"app_data\":{\"custom_name\":true}},\"ac0208c0-4fba-4549-9e4c-33cf89d95cdd\":{\"type\":\"dial\",\"name\":\"[Edit] Meeting Fallback Voicemail\",\"numbers\":[{\"shared_id\":\"6600a49f-6297-2bcb-d753-25619d68d434\"}],\"intent\":\"voicemail\",\"app_data\":{\"custom_name\":true}},\"0e61d524-c0fb-4533-827a-5c4311851c9f\":{\"type\":\"dial\",\"name\":\"[Edit] After-Hours Voicemail\",\"numbers\":[{\"shared_id\":\"6600a49f-6297-2bcb-d753-25619d68d434\"}],\"intent\":\"voicemail\",\"app_data\":{\"custom_name\":true}},\"a95ccfe9-87c8-436f-b229-16237c57298a\":{\"type\":\"dial\",\"name\":\"[Edit] Urgent Voicemail\",\"numbers\":[{\"shared_id\":\"3320e08c-ea2f-3287-9f42-c37215d0cd78\"}],\"intent\":\"voicemail\",\"app_data\":{\"custom_name\":true}},\"253075cc-d37d-49a3-8dff-65bcfbc447ef\":{\"type\":\"say\",\"name\":\"Business Hours Greeting\",\"message\":{\"text\":\"Thank you for calling [Business Name]. 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Press star to repeat these options.\",\"url\":\"\",\"url_record\":\"\",\"url_external\":\"\"}},\"options\":{\"0\":\"0adbd68f-75ce-4171-bd51-a556629713bb\",\"1\":\"f43fb804-cff7-40e5-af2a-c649eaf978de\",\"2\":\"8eb89101-8c74-48a8-8856-420ab6d49443\",\"3\":\"8bd8032d-c760-4747-9885-36fd693143ab\",\"4\":\"57f8f05f-d1d7-472d-af85-7dbbf8f200cb\",\"5\":\"b7319a60-3a6f-4f43-9579-8f8693752cb8\",\"6\":\"31cfcb26-c9b7-48d7-ae38-f95226498857\"},\"app_data\":{\"custom_name\":true},\"next\":{\"flow_id\":\"cBSehhpL\",\"ext_id\":\"0adbd68f-75ce-4171-bd51-a556629713bb\"}},\"48f1cb64-49fc-4427-8cd4-f485308e0467\":{\"type\":\"say\",\"name\":\"After-Hours Greeting\",\"message\":{\"text\":\"Thank you for calling [Business Name]. We are currently closed. Our normal business hours are Monday through Friday, 9 AM to 5 PM. Please choose from the following options and we will follow up as soon as possible.\",\"app_data\":{\"text_auto\":\"\",\"text\":\"Thank you for calling [Business Name]. 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Press star to repeat these options.\",\"app_data\":{\"text_auto\":\"Press 1 to leave a voicemail. Press 2 for hours and directions. Press 3 if this is urgent. Press 4 for latest updates. Press 5 for our team directory. Press star to repeat these options.\",\"text\":\"Press 1 to leave a voicemail. Press 2 for hours and directions. Press 3 if this is urgent. Press 4 for latest updates. Press 5 for our team directory. 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Press 2 to request a one-time text with our contact information. Press 3 to listen to our latest audio update. Press 0 to return to the main menu. Press star to repeat these options.\",\"app_data\":{\"text_auto\":\"Press 1 for latest updates. Press 2 to request a one-time text with our contact information. Press 3 to listen to our latest audio update. Press 0 to return to the main menu. Press star to repeat these options.\",\"text\":\"Press 1 for latest updates. Press 2 to request a one-time text with our contact information. Press 3 to listen to our latest audio update. Press 0 to return to the main menu. 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Reply STOP to stop.\",\"send_message_recipient\":{\"selection\":\"caller\"},\"app_data\":{\"custom_name\":true}},\"613f79ea-38ad-4faf-903c-b6bbd76c0353\":{\"type\":\"wait\",\"name\":\"Wait for Text Delivery\",\"next\":{\"flow_id\":\"cBSehhpL\",\"ext_id\":\"ac6502e3-15ac-48fa-9afd-d56811d47b5c\"},\"timeout\":1,\"app_data\":{\"custom_name\":true}},\"ac6502e3-15ac-48fa-9afd-d56811d47b5c\":{\"type\":\"say\",\"name\":\"Text Confirmation\",\"message\":{\"text\":\"Your one-time text request has been submitted. Returning you to the main menu.\",\"app_data\":{\"text_auto\":\"\",\"text\":\"Your one-time text request has been submitted. Returning you to the main menu.\",\"url\":\"\",\"url_record\":\"\",\"url_external\":\"\"}},\"app_data\":{\"custom_name\":true},\"next\":{\"flow_id\":\"cBSehhpL\",\"ext_id\":\"8773156a-da9a-4f26-8615-4d497755850c\"}},\"336918ef-0c5b-49c9-a1af-17d3bb0f6df8\":{\"type\":\"stream\",\"name\":\"[Edit] Latest Audio Update Podcast\",\"next\":{\"flow_id\":\"cBSehhpL\",\"ext_id\":\"53871a3b-5c8f-43fc-a25f-18461b095c44\"},\"url\":\"https://feed.podbean.com/partially-redacted/feed.xml\",\"filter\":\"Battling Phone and SMS Fraud with Phound's Dave Erickson\",\"app_data\":{\"custom_name\":true}}}}"}